Pick, pack, and ship are not new terms among e-commerce retailers these days. Every e-commerce retailer receives orders from the customers online almost daily, and they will need to proceed to ship out the goods so that it reaches to its customers across the globe.
Pick, pack, and the shop is the process that leads to order fulfillment. Order fulfillment is almost similar to shopping for groceries.
Imagine you're going for grocery shopping with a list of items in your mind. Once you're in the supermarket, you will end up wandering around different aisles in the store and eyes skimming on the things you are looking for.
The next thing you'll know, an hour of shopping becomes a few hours of grocery run as you keep circling back and forth in the supermarket as you are unsure where the items are stored.
And the worse scenario is when you went back home only to realize you missed out on some items, leaving you exhausted and frustrated.
Does that sound like a typical day in the warehouse? Then, it's time to reflect, evaluate, and establish an efficient pick, pack, and ship system in your warehouse.
Steps to order fulfillment
The first step of successful order fulfillment is picking. Picking means choosing the right products based on the orders given to the warehouse picker that can be single or for multiple products. It's crucial to arrange the inventory in the warehouse in an organized and neat manner. You can arrange or segregate your inventory based on different layouts, such as by aisle, shelf, bin, and even row.
This will help to increase the efficiency and increase the speed of the warehouse picker as they know where the inventory is being stored. Besides, you can also incorporate digital picking routes that will provide your picker with the shortest and most efficient route. Another great tip you can apply is by placing the top-selling items and the most favorable item next to each other so that the warehouse pickers can pick them at the same time.
Once you are done picking the right products, you will need to pack them accordingly before you ship them out to the respective customers. Use a uniform system to pack your products. Do bear in mind to keep the packing space free from clutter. You might face a higher chance of placing the wrong product to a box or even encounter broken goods due to the cluttered space.
Make sure that you double-check and even triple check to make sure every item is in the right box before shipping them out to the customers.
Finally, the products are ready for shipping. Make sure you print out the shipping labels to save yourself from the trouble of wasting your time queueing at the post office. Please print out your shipping labels accordingly and stick them onto your packages. Once it's done, check with your carrier when they can ship out the goods.
It's part of customer experience to enable them to keep track of the location of the goods. Every customer will be satisfied if they can track the timeline of the products before the products reach their doorsteps. Nothing is more important than putting a broad smile on your customer's faces when they received the products.
In the next article: Learn more about Automated Identification and Data Capture (AIDC)?